Work Highlights

James Alan Miller

(314) 825-1707 / jmspda@gmail.com

QUALIFICATIONS
  • Writer, editor and manager with extensive experience creating and developing magazine and online content.
  • Successful manager of independent contractors and freelance writers.
  • Directed strategy, design, redesign, and launch of multiple Web properties, such as Tom’s IT Pro and EnterpriseMobileToday.
  • Recognized technology reviewer for leading-edge products and online services.
  • Frequently quoted, cited and linked to online for opinion and reviews.
  • Significantly increased traffic of every Web site managed by 90-500%.
  • Proven ability to turn around difficult situations.
  • Reputation for fostering a collegial, results-oriented work environment.
SELECTED ACHIEVEMENTS
  • Successfully launched Tom’s IT Pro into a million page view per month B2B site for IT professionals.
  • Managed diverse group of dependable freelance and in-house writers, including specialists and experts in the following areas: PC hardware and software; consumer games and accessories; collaboration, management and distribution; enterprise storage; and personal and enterprise mobility.
  • Directed staff in comparative product reviews (head-to-head and category round-ups) to help readers with their hardware and software purchasing decisions.
  • Successfully transformed Intranet Design Magazine into Intranet Journal; created and edited Enterprise Storage Forum and the iPhoneGuide blog; redesigned PDAStreet network; and developed strategy for EnterpriseMobileToday site.
  • Boosted traffic by 5X for Intranet Journal from an average of 20K page views per day to 100K; grew PDAStreet page views into the millions; and turned Enterprise Storage Forum and iPhoneGuide into must-read publications for their respective target markets.
  • Scooped iPhone coverage in general business and technology publications by leveraging the writer of The Pocket Idiot’s Guide to the iPhone, who wrote the book in the months leading up to the launch, as a source for scarce iPhone information and equipment. This scoop and subsequent review resulted in timely and essential coverage of the most anticipated gadget ever. The author also became a regular contributor to my sites.
  • Orchestrated better coverage of the first iPhone by arranging to meet AT&T executives at the company’s flagship store. Spoke with folks standing in line; obtained inside access to local news coverage of the event; interviewed an AT&T vice president and retail staff; and gained early access to a working iPhone.
  • One of the first reviewers to test a laser printer that accepted input wirelessly. The solution, by Hewlett-Packard, leveraged infrared technology, which has since been eclipsed by newer standards (e.g. Bluetooth and Wi-Fi).
  • Wrote survey polling enterprises to discern their mobile device management requirements and current deficits.
PROFESSIONAL EXPERIENCE
McMurry/TMG, Washington D.C.
Managing Editor
2013-Present
  • BizTech Magazine
    Oversees BiztTech, a quarterly magazine addressing information technology solutions to grow small and medium business.
Bestofmedia Group, Los Angeles CA.
Managing Editor
2011-2013
  • Tom’s IT Pro
    Responsible for the day-to-day content production process and operation of site for information technology and B2B professionals.

    • Oversaw the launch and growth of Tom’s IT Pro into a leading million page view per month B2B destination for IT professionals.
    • Managed large stable of freelance writers and editors that included a number of leading technology authors, such as Ed Tittel, David Strom, Frank J. Ohlhorst, Wolfgang Gruener, Dan Sullivan, Douglas Mechaber, William Van Winkle and Mikhael Felker.
    • Solicited and developed ideas for content from writers, editors, audience and others.
    • Supervised and documented the content production process from inception to publication.
    • Tracked audience interaction and response to content through social media and other means.
    • Followed audience interaction and response to content via social media and other outlets.
    • Managed vendor-related asset content, including advertorials, white papers, micro-sites and custom advertising units.
    • Used Google Analytics as a guide to help increase traffic and drive ecommerce initiatives.
    • Wrote scripts and acted in editorial videos covering a range of topics, such as security, mobility, network optimization, and unified communications.
    • Expert at using Bestofmedia’s proprietary CMS to manage site content and images, as well as the Mantis bug tracking system to track and report site errors and improvements.
QuinStreet, Inc. Norwalk, CT.
Senior Contributing Editor
2009-2011
  • internet.com
    Aggregated and summarized technology daily news, whitepapers and research reports from around the Web for EnterpriseMobileToday and HardwareCentral sites. Founding editor who oversaw the development and design of EnterpriseMobileToday. Wrote news, reviews, and feature articles as well as tips. Managing editor of the iPhoneGuide blog and Datamation’s Product Watch site.
UMB TechWeb. Manhasset, NY.
Contributing Copy Editor
2011
  • EE Times
    Reviewed and edited digital newsletters and articles for print and online editions of publication that targets the global electronics engineering community for grammar, style, punctuation, spelling accuracy and syntax. Revised content and work with writers to clarify meaning and compose headlines.
WebMediaBrands, Inc. Darien, CT. Managing Editor 1999-2009
  • SmartPhoneToday/PDAStreet
    Directed editorial content and maintenance of a network of sites (PDAStreet, WindowsMobileToday, PalmBoulevard, OtherPDAs, SmartPhoneToday, BlackBerryToday, and iPhoneGuide) devoted to wireless technology. Publications targeted the mobile professional, consumers, as well as information technology staff in charge of managing PDA, smartphone and wireless deployments, and corporate decision makers.

    • Assigned, edited, and/or wrote all content (news, reviews, case studies, tutorials, tips, editorials, and general features).
    • Managed a large stable of freelance writers.
    • Established a consistent voice across the network.
    • Interacted with readers through e-mail, online forums, and social networking tools.
    • Cultivated relationships with numerous software and hardware vendors, analysts, and trade organizations.
    • Edited images and graphics for articles.
    • Covered trade shows and conferences.
    • Created and maintained an editorial calendar.
    • Managed Free Downloads section, where mobile software vendors could share their programs with readers.
    • Oversaw the redesign of PDAStreet, launch of iPhoneGuide, and the transformation of several sub-sites.
  • Enterprise Storage Forum
    Launched and was the first editor in charge of Internet publication (initially called Network Storage Forum) devoted to network and enterprise data storage and trends for information technology professionals. The site served as a one-stop destination where readers could learn about the wide range of offerings (SANs, NAS, RAID, etc.) in network storage, as well as gain practical advice and strategies to help them keep corporate data safe and accessible.
  • Intranet Journal
    Editor in charge of online magazine (originally called Intranet Design Magazine) targeting information technology professionals and decision makers: covered the technology behind corporate intranet and extranet design, collaboration, and knowledge management through news, reviews, editorials, tutorials, and columns. Moderated message boards.
Ziff-Davis, Inc. New York, NY.
Associate Editor
1997-1999
  • PC Magazine
    Headed up consumer and entertainment technology coverage as editor in charge of After Hours section.

    • Assigned, edited, and/or wrote all content (software and hardware reviews, tips, and features).
    • Managed stable of freelance writers and budget.
    • Represented magazine at trade shows, conferences, and vendor meetings.
    • Wrote monthly column.
  • Windows Pro Magazine
    Editor in charge of NT Client section devoted to Windows technology and software on the desktop.
  • Windows Sources Magazine
    Editor in charge of software and then later the hardware reviews section.
CMP Media, Inc. Manhasset, NY.
Technical Editor, Assistant Technical Editor, Lab Technician, Lab Assistant
1994-1997
  • Windows Magazine
    • Researched and wrote articles, including news, reviews, and features for several magazine sections.
    • Edited articles for technical accuracy.
    • Provided desktop and network technical support for staff.
SOFTWARE
  • Nearly fifteen years working with HTML and content management systems to manage Web sites.
  • Skilled at using social networking (Facebook, Twitter, Google +, LinkedIn, …) and search engine optimization (effective keyword selection, internal and external linking best practices, illustrative text highlighting, site-mapping, publication branding, proper URL creation, revealing image descriptions, illustrative page introductions, …) to drive readership.
  • Adept at Microsoft Word, Excel, PowerPoint, and Publisher, as well as Adobe Photoshop and other image applications to manage and edit graphics for optimal digital delivery.
  • Expert at multiple mobile-device platforms, including iOS, Android, BlackBerry, and Windows Phone.
EDUCATION
State University of New York at Albany Bachelor of Arts in English and Psychology, cum laude January 1991